Timbles.com Terms and Conditions

Last updated: 31 October 2026

Welcome to Timbles.com, a platform that provides engaging, educational digital experiences for learners of all ages. By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions.

1. Subscriptions and Access

1.1 Account Types:

• Individual Users: May access features via a free or paid subscription.
• Schools and Institutions: Access is provided through organization-based subscriptions, with agreed pricing and license durations.

1.2 Trials:

• New institutional customers may be eligible for a free trial period per platform.
• Trials and offers may be withdrawn or modified at Timbles.com's discretion.

1.3 Refunds:

• Family subscriptions may be refunded within 30 days of purchase upon request.

2. Acceptable Use

2.1 Users must not:

• Upload or share unlawful, harmful, or offensive content.
• Attempt to interfere with platform functionality or gain unauthorized access.
• Use content or avatars inappropriately (e.g., offensive usernames or impersonation).

2.2 Content provided on Timbles.com is for personal or classroom educational use only and may not be used for commercial purposes without written consent.

3. Intellectual Property

All content on Timbles.com, including software, images, exercises, and branding, is the property of Timbles.com and protected by intellectual property laws. No materials may be copied, redistributed, or modified without express permission.

4. Termination

Timbles.com reserves the right to suspend or terminate access without notice for breach of terms. No refunds will be issued for terminations due to user violations.

5. Governing Law

These Terms are governed by the laws of your country of residence, unless otherwise stated. Disputes shall be resolved in the courts of that jurisdiction.

6. Contact Information

Company: Timbles Education Ltd
Company Number: 16759738
Registered Address:
12B City Road
London, EC1V 2NX
United Kingdom

Email: hi@timbles.com

Timbles.com Privacy Policy

Last updated: 31 October 2026

Timbles.com is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

1.1 From Individual Users:

• Email address

(when available) Family Users:

• Parent/guardian name, email address
• Child's anonymised user name, age, and progress data

1.2 From Schools and Tutors:

• School name and contact details
• Teacher and anonymised student user names, class groupings, usage data

1.3 Automatically Collected Data:

• Device information, browser type, location (general), interaction logs

1.4 Third-Party Sign-In:

• When using third-party services (e.g., Google), we may receive profile information required to authenticate you.

2. How We Use Your Data

• To create and manage user accounts
• To personalize learning experiences and track progress
• To provide customer support
• To send service-related notifications

We never sell personal data to third parties. Aggregated, non-identifiable data may be used to improve our services.

3. Data Sharing

We may share data with:

• Service providers (e.g., payment processing, analytics, support)
• Educational institutions that provided user access
• Authorities, if legally required

All third-party services are bound by data protection obligations.

4. Data Security and Retention

• Data is stored securely in compliance with applicable regulations.
• Access is limited to authorized personnel.
• Student and child data is deleted 90 days after the end of a subscription or trial unless renewed.

5. Your Rights

You have the right to:

• Access and update your data
• Request data deletion
• Object to data processing
• Request data portability

Requests can be made via our support portal.

For further details or support, please contact us at: hi@timbles.com